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Paul Dubberley Estate Agents West Bromwich, High Street

Updated 2026-10-10 · 3,886 reviewed · 79 listed · Scored from 238 Google reviews · How we rank ›

4.3(238) 73 composite score See reviews on Google ✓ Google-verified
First-Time Buyer FriendlyCommercial PropertyNew Homes & DevelopmentsResidential SalesLettings & Property ManagementFast Response / Responsive Communication
Paul Dubberley Estate Agents West Bromwich, High Street
Location
West Bromwich
Services
First-Time Buyer Friendly, Commercial Property, New Homes & Developments
Reviews
238
Best for
People who want a named contact who explains each step, including first-time buyers.

Core details are sourced from this business's Google Business Profile (checked 2026-10-10). Website-sourced details were fetched 2026-09-10.

What do customers say?

Reviewers often describe staff who explain each step in plain terms, including first-time buyers who felt overwhelmed. Many say named staff kept them updated and answered every question, even small ones.

Several reviewers praise help with lettings and mortgages, along with help getting a property sold or let. Others report slow replies, unanswered emails, and a rude attitude at the West Bromwich branch. Experiences vary a lot between staff members.

Praised for
  • staff explain each step clearly
  • patient with first-time buyers' questions
  • keep clients updated during sales and lettings
  • helpful staff who go beyond the brief
knowledgeable-stafffriendly-staffhelped-first-time-buyersresponsive-communicationfirst-time-buyerssellerstenantslandlords
Best for: People who want a named contact who explains each step, including first-time buyers.

What stands out?

  • clear explanations of each step
  • staff available for questions
  • regular updates during a sale or let
  • mortgage help reported by buyers

How it compares

  • Rated 4.3 against a 4.16 average across the 61 lettings & property management businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
192
4
7
3
2
2
0
1
37

Contact

Address
290, 292 High St, West Bromwich B70 8EN
Open in Google Maps

Last verified 2026-10-10

Opening hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
09:00-14:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Residential salesResidential lettingsProperty managementMortgage servicesConveyancingSurveyingWill writingInsurance and protection

Credentials claimed:Appointed representative of Connells Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number 302221)

As published by the business on its own website; not independently verified.

Enquire about Paul Dubberley Estate Agents West Bromwich, High Street

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Frequently asked questions

Does this branch offer mortgage help?
The website lists mortgage services, and several reviewers mention help with their mortgage.
Is this agent regulated?
The business states it is an appointed representative of Connells Limited, which is authorised by the Financial Conduct Authority (register number 302221).

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Reviewers split sharply. Several praise the team for support through tenancies, viewings and paperwork, and describe staff as professional and quick to help. Other reviewers describe rude treatment, unanswered calls, and slow action on repairs and deposits. Positive comments focus on staff named in reviews who guided people through applications and viewings. Negative reviews raise property upkeep, an unexpected electricity bill, and a dispute over a holding deposit. Star ratings sit at 3.5 across 72 Google reviews.

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Connells Estate Agents West Bromwich
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Most reviewers describe patient staff who explain each step and reply quickly to questions. Many say they felt supported through buying, renting or moving. A few reviewers were less happy. One seller said calls went unanswered and updates were thin, and another said a viewing was cancelled an hour before it was due. Overall, the feedback leans positive across the branch's recent reviews.

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Midlandwide
35 low data

Midlandwide

3.2(6)✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Last updated 2026-10-10