Best estate agents in Smethwick

★★★★★4.9 (189 reviews)score 91/100

A 4.9 rating from 189 Google reviews, with a high-confidence score. Reviewers describe regular updates by phone and email, quick viewings and valuations they found accurate. Several say they came back for a second or third move.

• Regular updates by phone and email
• Staff praised for knowledge and approachability
• Repeat clients return for further moves
• Respects timeframes for remote workers

Services: fast response, first time buyer friendly, commercial property, residential sales

★★★★★4.6 (475 reviews)score 84/100

Rated 4.6 across 475 Google reviews, the largest review base on this list. Reviewers describe quick replies, patient staff and easy moves from viewing to move-in for tenants and buyers.

• Keeps clients updated at each stage
• Patient, friendly staff
• Quick replies to questions
• Helpful feedback on properties

Services: fast response, first time buyer friendly, commercial property, residential sales

★★★★★4.8 (93 reviews)score 83/100

A 4.8 rating from 93 reviews. Reviewers describe a polite, professional team that replies quickly, including one case where a missed viewing was rearranged the same day. Lettings work features most, with some mention of a home purchase.

• Polite, professional team
• Quick replies and clear updates
• Helpful at short notice
• Covers lettings and sales

Services: fast response, first time buyer friendly, commercial property, residential lettings

★★★★★4.6 (96 reviews)score 80/100

Rated 4.6 from 96 reviews, with medium confidence. Tenants describe fast answers to queries, quick repairs and clean, well-kept properties at hand-over.

• Rapid response to tenant requests
• Proactive property maintenance
• Experience with longer-term tenancies
• Personalised property search

Services: fast response, first time buyer friendly, commercial property, residential lettings

★★★★★4.8 (24 reviews)score 77/100

A 4.8 rating, but from only 24 reviews, so treat the score with some caution. Reviewers mention a friendly team that explains each step and never rushes, across both sales and lettings.

• Professional, patient staff
• Clear, steady communication
• Sales and lettings experience
• Friendly, helpful team

Services: fast response, first time buyer friendly, commercial property, residential sales

★★★★☆4.1 (220 reviews)score 74/100

Rated 4.1 from 220 reviews. Reviewers say staff keep in touch, explain each stage clearly and work patiently on harder lettings and mortgage cases. One reviewer used the branch twice.

• Updates at each stage
• Patient, persistent staff
• Support for first home purchases
• Lettings, sales and mortgage help

Services: fast response, first time buyer friendly, commercial property, residential sales

★★★★☆4 (82 reviews)score 74/100

A 4.0 rating from 82 reviews. Reviewers consistently say repairs, from boiler faults to leaks, are sorted within about 48 hours and deposit returns are prompt.

• 48-hour maintenance turnaround
• Quick response to queries
• Deposit returns processed promptly
• Staff advocate for long-term tenants

Services: fast response, first time buyer friendly, commercial property, new homes

★★★★★4.5 (203 reviews)score 74/100

Rated 4.5 from 203 reviews, with mixed sentiment. Long-term landlords mention rent paid on time and regular inspections, and buyers mention support on first purchases.

• On-time rent for long-term landlords
• Regular property inspections
• Polite, helpful staff mentioned
• Supportive first-home purchases

Services: fast response, first time buyer friendly, commercial property, residential sales

★★★★☆4.2 (120 reviews)score 67/100

A 4.2 rating from 120 reviews, with medium confidence. Most reviewers describe fast replies, easy move-ins and quick fixes.

• Quick replies to emails and calls
• Helpful, respectful staff
• Smooth move-in and key handover
• Quick handling of repairs

Services: fast response, first time buyer friendly, commercial property, residential sales

★★★★☆3.9 (174 reviews)score 66/100

Rated 3.9 from 174 reviews. Five-star reviewers praise named staff for patience, follow-up and a smooth lettings process. It is open seven days and handles commercial and residential.

• Knowledgeable, patient staff
• Quick communication
• Open seven days a week
• Commercial and residential under one roof

Services: fast response, first time buyer friendly, commercial property, new homes

★★★★☆3.6 (98 reviews)score 57/100

Rated 3.6 from 98 reviews, with low confidence. Positive reviewers mention rapid first responses and help on complicated deals, with sharply divided feedback overall.

• Quick response to initial inquiries
• Friendly, professional staff
• Helpful with complicated transactions

Services: fast response, first time buyer friendly, commercial property, new homes

★★★★☆3.5 (11 reviews)score 56/100

A 3.5 rating from 11 reviews, so the evidence is thin. Reviewers mention friendly, helpful staff and long-standing tenant relationships, and the website lists sales, lettings and management.

• Friendly staff mentioned
• Helpful with problems
• Sales, lettings and management listed

Services: first time buyer friendly, commercial property, residential sales, residential lettings

★★★★☆4.2 (6 reviews)score 53/100

Rated 4.2 from only 6 reviews, with low confidence. Recent reviewers describe responsive, professional handling and careful listening.

• Responsive communication
• Friendly, professional team

Services: fast response, first time buyer friendly, commercial property, residential sales

★★★☆☆3.2 (10 reviews)score 51/100

A 3.2 rating from 10 reviews, mostly about non-property services such as travel and printing, so there is little evidence on estate agency work. Some reviewers mention friendly, responsive staff.

• Responsive customer service mentioned
• Friendly staff interactions

Services: first time buyer friendly, commercial property, residential sales, residential lettings